Privacy Policy

1. Introduction

SBoxTV ("we", "us", or "our") is committed to protecting the privacy of our users ("you") who access and use our digital signage solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Account Information

• Name and contact information
• Business details
• Login credentials
• Payment information

2.2 Usage Data

• Device information (Android TV model, OS version)
• Display settings and configurations
• Content scheduling data
• Performance metrics

2.3 Content Data

• Images and videos you upload
• Display layouts and designs
• Scheduling preferences

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our digital signage service
• Process your payments and subscriptions
• Send service updates and notifications
• Improve our product features and user experience
• Provide technical support
• Analyze service performance and usage patterns
• Ensure compliance with our terms of service

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Secure SSL/TLS encryption for all data transfers
• Regular security audits and monitoring
• Access controls and authentication
• Secure cloud storage with regular backups
• Employee data handling training

5. Data Sharing

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for subscription management
• Analytics providers to improve our service
• Law enforcement when required by law

We do not sell your personal information to third parties.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your information for:

• Account data: Duration of your subscription plus 30 days
• Content data: Until you delete it or terminate your account
• Usage data: Up to 12 months for analysis
• Payment records: As required by law (typically 7 years)

8. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place through:

• EU Standard Contractual Clauses
• Privacy Shield certification
• Data Processing Agreements

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through:

• Email notifications
• App notifications
• Website announcements

Continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@sboxtv.app
Address: 8110 135th Street, Jamaica, NY 11435
United States of America